MADE TECH LIMITEDA working guide to how we approach public-service technology

Guide · Contents

How we help organisations fix and build public-facing technology

This guide sets out, in plain English, the kind of work Made Tech Limited takes on and how a project typically runs. Read it in order or jump to the chapter you need.

Start here

If you have an old system that is hard to change, begin with Chapter 1. If you need a new service designed and built, go to Chapter 2. If you just want to talk, get in touch.

Chapters

  1. Chapter 1: Modernising legacyAbout 5 minutes

    Ways to move away from ageing software without stopping the service people rely on.

  2. Chapter 2: Digital deliveryAbout 6 minutes

    The discovery, alpha, beta and live phases, what each one is for and what you get at the end.

  3. Chapter 3: Standards we work toAbout 4 minutes

    Accessibility, open code, security and the other commitments we aim to build into every project.

  4. GlossaryReference

    Short definitions of terms used in this guide, from “alpha” to “user research”.

  5. Get in touch2 minutes

    Prepare an email to us and see our registered company details.

Who this guide is for

Service owners, product managers and technical leads in organisations who are responsible for a digital service and want a delivery partner who explains their thinking. The descriptions here outline our approach; scope and terms for any project are agreed directly with you.